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Notice Informing Individuals About Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law.

Yale Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Yale Medicine does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Yale Medicine:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact us at 203-785-2140 or YMPatientAdvocacy@yale.edu.

If you believe that Yale Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Title:

  • Senior Director of Compliance, Section 1557 Coordinator.

Mailing address:

  • Yale Medicine Compliance
    P.O. Box 7309
    New Haven CT 06519-0309

Telephone:

  • 203-785-2140

You can file a grievance in person, by mail, or by email. If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-203-785-2140 or speak to your provider.

[Spanish / Español] ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-203-785-2140 (TTY: 1-203-785-2140) o hable con su proveedor.

[Portuguese / Português] ATENÇÃO: Se você fala Português, serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 1-203-785-2140 (TTY: 1-203-785-2140) ou fale com seu provedor.

[Polish / POLSKI] UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 1-203-785-2140 (TTY: 1-203-785-2140) lub porozmawiaj ze swoim dostawcą.

[Chinese / 中文 ] 注意:如果您說[中文],我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務,以無障礙格式提供資訊。請致電 1-203-785-2140(TTY:1-203-785-2140)或與您的提供者討論。

[Italian / Italiano] ATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornire informazioni in formati accessibili. Chiama l'1-203-785-2140 (tty: 1-203-785-2140) o parla con il tuo fornitore.

[French / Français] ATTENTION: Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-203-785-2140 (TTY: 1-203-785-2140) ou parlez à votre fournisseur.

[Haitian Creole / Kreyòl Ayisyen] ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Èd ak sèvis siplemantè apwopriye pou bay enfòmasyon nan fòma aksesib yo disponib gratis tou. Rele nan 1-203-785-2140 (TTY: 1-203-785-2140) oswa pale avèk founisè w la.

[Russian / РУССКИЙ] ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-203-785-2140 (TTY: 1-203-785-2140) или обратитесь к своему поставщику услуг.

[Vietnamese / Việt] LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-203-785-2140 (Người khuyết tật: 1-203-785-2140) hoặc trao đổi với người cung cấp dịch vụ của bạn.

[Arabic / العربية ]

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 1-203-785-2140 (1-203-785-2140) أو تحدث إلى مقدم الخدمة".

[Korean / 한국어] 주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 1-203-785-2140 (TTY: 1-203-785-2140)번으로 전화하거나 서비스 제공업체에 문의하십시오.

[Albanian / SHQIP] VINI RE: Nëse flisni [shqip], shërbime falas të ndihmës së gjuhës janë në dispozicion për ju. Ndihma të përshtatshme dhe shërbime shtesë për të siguruar informacion në formate të përdorshme janë gjithashtu në dispozicion falas. Telefononi 1-203-785-2140 (TTY: 1-203-785-2140) ose bisedoni me ofruesin tuaj të shërbimit.

[Hindi / हिंदी ] ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध होती हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएँ भी निःशुल्क उपलब्ध हैं। 1-203-785-2140 (TTY: 1-203-785-2140) पर कॉल करें या अपने प्रदाता से बात करें।

[Taglog] PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-203-785-2140 (TTY: 1-203-785-2140) o makipag-usap sa iyong provider.

[Greek / Ελληνικά] ΠΡΟΣΟΧΗ: Εάν μιλάτε ελληνικά, υπάρχουν διαθέσιμες δωρεάν υπηρεσίες υποστήριξης στη συγκεκριμένη γλώσσα. Διατίθενται δωρεάν κατάλληλα βοηθήματα και υπηρεσίες για παροχή πληροφοριών σε προσβάσιμες μορφές. Καλέστε το 1-203-785-2140 (TTY: 1-203-785-2140) ή απευθυνθείτε στον πάροχό σας.