Yale Pediatrics One-Call Program FAQ's

Currently the following specialties are a part of the One-Call Program:

  • Adolescent Comprehensive Care
  • Adoption
  • Allergy/Immunology
  • Cardiology
  • Developmental and Behavioral
  • Endocrinology
  • GI/Hepatology
  • Hematology/Oncology
  • Infectious Diseases
  • MDA/Neuromuscular
  • Nephrology
  • Neurology
  • NICU GRAD Program
  • Respiratory
  • Rheumatology
  • Spina Bifida

Because we are adding additional specialties to the One-Call Program on a regular basis, you should always download the latest Pediatric Specialty New Patient Form (which includes the list of specialties included in the One-Call Program).

Appointments are scheduled in one of three ways:

  1. Call 203-785-4081 and choose Option #1 to schedule an appointment
  2. Fax referral to 203-737-7635
  3. Enter referral in EPIC.
  • Click here for instructions on referring a patient using EPIC

If scheduling by phone

Anyone (referring provider, referring provider office, patient/parent), can call 203-785-4081 and select Option # 1 to schedule the appointment. Please note - the caller must know the patient's basic demographic data and reason for referral.

If scheduling by fax

The referring provider must complete the Pediatric Specialty New Patient Form and fax it to 203-737-7635.

If scheduling via EPIC

The referring provider or designee must complete all the required fields.

Whether the appointment is scheduled by phone, fax, or EPIC, the One-Call schedulers will fax a confirmation to the referring/primary care provider office with the patient's appointment date/time clearly marked.

If the appointment is scheduled by phone, the One-Call schedulers will fax a pre-populated Pediatric Specialty New Patient Form to the referring/primary care provider office to complete and fax (203-737-7635) back with pertinent medical records.

If the appointment is scheduled by fax, you can fax pertinent medical records at the same time you fax the completed Pediatric Specialty New Patient Form to the number indicated on the form.

If the appointment is scheduled via EPIC and there are pertinent medical records that pre-date EPIC, those records can be scanned in to EPIC by the referring office or faxed to 203-737-7635.

To speak to one of the specialists before making the referral, call the Pediatric Consultative Service at 888-964-4233.

To refer a patient to another pediatric specialty service, please contact that office directly at the phone number listed. If you have EPIC in your practice, you can make the referral via EPIC.

  • Cranio-Facial
    203-737-2049
  • Epilepsy
    203-785-3865
  • Neurosurgery
    203-785-2809
  • Ophthalmology
    203-785-2020
 
  • Orthopaedics
    203-785-2579
  • Pediatric Surgery
    203-785-2701
  • Thyroid
    203-785-2701
  • Urology
    203-785-2815

Download a pdf

Click here to download a .pdf of the Yale Pediatrics One-Call Program FAQ's.