International Medicine Program Frequently Asked Questions

Yale University, Yale Medicine and Yale New Haven Hospital are all located within a walkable area in New Haven, Connecticut, on the northeast coast of the United States. They are approximately 50 miles from Bradley International Airport (Hartford, CT) and 78 miles from John F. Kennedy International Airport (New York City).

Clinical interpreters are available at the hospital to assist as necessary. A dedicated clinical interpreter can also be arranged to be available for the entire duration of the patient’s stay, for an additional cost, which will be included in your financial package. For families requiring a non-clinical interpreter to provide assistance outside of the clinical setting, this service can be arranged through a third-party vendor, ProTravel, for an additional cost.

Patients can contact us directly. Find out how to become a patient. A physician referral is not required.

Patients who are accepted into the International Medicine Program can be connected, upon request, to ProTravel to assist with travel and accommodations. There is a nominal charge for this service, which will be based on an agreement set up between the patient and the vendor.

The Suites at Yale New Haven are within walking distance. Also, a van provides free transportation to and from the hospital. Call +001-203-654-7500.

We accept insurance only from insurance companies with which we are contracted. Please contact the International Medicine Program Coordinator or your insurance company with questions.

The International Medicine Patient Coordinator will answer all your financial and insurance-related questions. Please complete the online Patient Information Request Form first.

Your International Medicine Care Coordinator will try to accommodate your request when possible. 

Full payment is expected upfront before appointments will be scheduled.

Please complete the online Patient Information Request Form and an International Medicine Program Coordinator will reply within 1-2 business days.

Contact the International Medicine Program

Hospital ranked among the best by U.S. News & World Report

Yale New Haven Hospital is ranked among the best in the nation for 11 of its specialties in the 2016-17 Best Hospitals rankings.